Tiered & Dual Pricing

If you don't know how your processor handles credits and chargebacks, you're not actually compliant.

Eagle's dual and tiered pricing is compliant from the point of sale through back-end processing, statementing, and merchant payout. Not just at the surface.

Check your compliance Talk to Eagle

The Problem

Most processors are compliant up front. The back end is where it falls apart.

The industry's dirty secret is that not every processor is compliant on the back end. Rates get quietly manipulated where the merchant can't see.

If your processor charges 4.00% at the point of sale and settles 3.864% on the back end, that gap is your merchant's liability.

Credits and chargebacks are where the wheels fall off. Most processors can't tell you exactly how they handle them. That's the problem.

Two-price sign at a retail counter, customer tapping a card

What's happening

4.00% ≠ 3.864%

Eagle's pricing is correct from point of sale through merchant payout. Not massaged behind the scenes.

How Eagle works

Compliant from point of sale through merchant payout.

Eagle's pricing programs are compliant the whole way through: point of sale, back-end processing, statementing, and payment to the merchant. Because Eagle owns the back end, the way credits and chargebacks are handled is transparent and correct, not massaged behind the scenes.

If you can't say for certain how your current processor treats dual pricing on credits and chargebacks, that's the conversation to have. Eagle can show you, transaction by transaction.

Eagle supports any variation of dual or tiered pricing your merchants need. The math is the same on the front end and the back end.

Eagle stack v.2026

ApplicationOwned

UnderwritingOwned

AccountingOwned

Risk engineOwned

SOAR portalOwned

Outsourced

Years in acquiring

40+

What compliant pricing looks like

Transparent math, end to end.

Compliant from POS through merchant payout.

Front-end rate matches back-end settlement. Statements match the math. Merchant payout is correct.

Honest handling of credits and chargebacks.

Returns and disputes treated correctly, not adjusted behind the scenes to protect a margin.

Full back-end ownership.

Eagle wrote the back end. The math is auditable because the system is ours.

Any variation of dual or tiered pricing.

Eagle supports the structure that fits the merchant, not just the structure that fits the platform.

If you don't know how your processor handles credits and chargebacks, you're not actually compliant.

Most processors are compliant up front. The back end is where it falls apart.

Compliant from point of sale through merchant payout.

Transparent math, end to end.

If you can't explain how your processor handles credits, that's the conversation.